Table 1.

Potential Intervention Strategies

Strategy	Priority Rating*
Develop electronic checklist to validate that all appointment components are ready and treatment can proceed	108
Split treatment-ready and non–treatment-ready patients into different processing paths	103
Improve appointment processes; establish dedicated quick-turnaround areas with specific staff assignments†	100
Identify resources to preview prescheduled appointments in advance to troubleshoot issues as early as possible	100
Improve communications; identify point person in each clinic, unit, pharmacy, laboratory, or business office for patient appointment–related issues†	99
Notify pharmacy earlier in appointment process so preparation of short-stability or high-cost drugs can start earlier†	94
Implement process of reconciling actual v estimated appointment data to use in refining scheduling process	93
Reduce room cleaning time	90
Dedicate another ATC unit for managing prescheduled appointments and walk-ins	90
Reduce cycle time for completion of laboratory work	88
Have phlebotomist and dedicated nurse to address IV access issues assigned to ATC	88
Publicly display patient wait times for chemotherapy	84
Treatment ready campaign to encourage providers to complete chemotherapy orders, review labs, and secure IV access	68

Abbreviations: ATC, Ambulatory Treatment Center; IV, intravenous.

^*Priority ranking score determined by rating six impact and feasibility features of each intervention on scale of 1 to 3. Seven team members rated each intervention; individual ratings could range from 6 to 18.

^†Interventions selected for implementation based on priority ranking score and consultation with ATC management.