Table 3.
Average Wait Times at Baseline and After Intervention Period
| Appointment Type | Baseline (minutes) |
Intervention (minutes) |
Percent Decrease | ||
|---|---|---|---|---|---|
| Mean | SD | Mean | SD | ||
| Overall | 72.7 | 52.1 | 53.3 | 49.1 | 26.8 |
| Prescheduled | 104.7 | 61.5 | 89.2 | 63.2 | 15 |
| Scheduled | 69.1 | 49.7 | 48.9 | 43.0 | 29 |
Abbreviation: SD, standard deviation.