Table 3.
Event or trigger | Alert to patient | Alert to nurse |
---|---|---|
Patient Not logging into MAP | Emails sent at 7 days and 14 days since the last log-in to the patient. | Alert to nurse at 21 days since the last log-in. |
Asthma Out of Control (OOC) and Action Plan Use | ||
Patient OOC and action plan not started: | Email to patient within 24 hours of OOC status detected | Nurse receives alert "AP not started" alert (after 48 hrs) If patient starts action plan: Patient turns yellow in case management patient list and stays yellow for 14 days. |
Nurse updates action plan of a patient: | Email to patient and pop-up when patient logs-in | |
Patient indicates not understanding action plan | Nurse receive alert and contacts patient | |
Add/change medication: Patient adds or changes medication in asthma target questionnaire |
Nurse receives "create/review action plan" alert If it is the patient's first entry of medication the alert is an "Initial drug list" alert |
|
Preventative medication monitoring | Increase or decrease of intake triggers alert to nurse | |
Rescue medication monitoring: FABA, oral corticosteroid |
Increase triggers alert to nurse | |
Discrepancy in medication detected: Discrepancy between what is prescribed and what is dispensed |
After 1 week an email is sent to the patient | After 2 weeks an alert is sent to the nurse |
Change in medication detected: Physician enters change through MOXXI for patient's asthma medication |
If, when the patient fills out the monitoring questionnaire, patient does not update medication change, an alert is sent to the nurse |