Table 1.
Descriptive statistics for Survey of Organizational Functioning (SOF) scales
| Measures (# items) – Sample item. | Alpha | Mean (SD) |
|---|---|---|
| Motivation for Change | ||
| Program Needs (8 items) - Your program needs additional guidance in assessing client needs. | .86 | 28.11 (7.33) |
| Training Needs (8 items) - You need more training for monitoring client progress. | .79 | 28.26 (6.47) |
| Pressures for Change (7 items) - Current pressures to make program changes come from accreditation or licensing authorities. | .65 | 30.74 (5.73) |
| Resources | ||
| Offices (4 items) - Your offices and equipment are adequate. | .68 | 33.26 (8.54) |
| Staffing (6 items) - There are enough counselors here to meet client needs. | .70 | 32.57 (6.16) |
| Training (4 items) - This program holds regular in-service training. | .48 | 36.37 (6.39) |
| Computer Access (7 items) - You have a computer to use in your personal office space at work. | .50 | 34.28 (5.31) |
| e-Communications (4 items) - You have convenient access to e-mail at work. | .36 | 37.35 (6.21) |
| Staff Attributes | ||
| Growth (5 items) - You have enough opportunities to keep your counseling skills up-to-date. | .59 | 35.89 (5.87) |
| Efficacy (5 items) - You are effective and confident in doing your job. | .67 | 40.38 (4.61) |
| Influence (6 items) - You often influence the decisions of other staff here. | .77 | 34.88 (5.76) |
| Adaptability (4 items) - You are willing to try new ideas even if some staff members are reluctant. | .66 | 39.33 (4.96) |
| Organizational Climate | ||
| Mission (5 items) - This program operates with clear goals and objectives. | .71 | 35.57 (6.25) |
| Cohesion (6 items) - The staff here always work together as a team. | .84 | 36.74 (7.15) |
| Autonomy (5 items) - Counselors here are given broad authority in treating their own clients. | .62 | 34.67 (5.72) |
| Communication (5 items) - The formal and informal communication channels here work very well. | .81 | 32.85 (7.45) |
| Stress (4 items) - Staff members often show signs of stress and strain. | .77 | 30.40 (8.15) |
| Openness to Change (5 items) - The general attitude here is to use new and changing technology. | .74 | 34.10 (6.38) |
| Job Attitudes | ||
| Burnout (7 items) - You feel like you aren’t making a difference. | .71 | 22.99 (5.66) |
| Satisfaction (6 items) - You are satisfied with your present job. | .77 | 39.57 (6.03) |
| Director Leadership (10 items) - My program director gets people to work together for the same goal. | .93 | 37.21 (7.91) |
| Workplace Practices | ||
| Peer Collaboration (4 items) - The director, counselors, and staff collaborate to make this program run effectively. | .68 | 36.63 (6.24) |
| Deprivatized Practice (5 items) - You have received meaningful feedback on your performance from colleagues. | .73 | 32.00 (7.48) |
| Collective Responsibility (6 items) - Many counselors in this program feel responsible to help each other do their best. | .90 | 36.41 (7.09) |
| Focus on Outcomes (5 items) - When making important decisions, the program always focuses on what’s best for client improvement. | .77 | 35.55 (6.59) |
| Reflective Dialogue (5 items) - Counselors in this program regularly discuss assumptions about counseling and behavior change. | .72 | 35.19 (6.34) |
| Counselor Socialization (2 items) - Experienced counselors invite new counselors into their sessions to observe, give feedback, etc. | .42 | 35.93 (7.98) |