Table- 5.
Comparison of client satisfaction with the overall waiting time to get the outpatient services by selected socio - demographic characteristics at JUSH March, 2010.
Characteristics | Satisfied | Dissatisfied | p-value | |
No (%) | No (%) | |||
Walking time (hrs) | < 1 hour | 47(73.30) | 18(27.70) | |
1 – 2hour | 108(86.40) | 17(13.60) | 0.000 | |
2 – 6 hours | 90(94.7) | 5(5.30) | ||
> 6 hours | 80(76.9) | 24(23.1) | ||
Time to see Drs (hrs) | < 1 hr | 70(95.90) | 3(4.100 | |
1 – 2 hours | 189(91.70) | 17(8.30) | 0.000 | |
> 2 hours | 66(60.00) | 44(40.00) | ||
< 1 hr | 129(92.10) | 11(7.90) | ||
Giving lab | 1 – 2 hours | 80(80) | 20(20) | 0.000 |
specimen(hrs) | > 2 hours | 50(62.5) | 30(37.5) | |
Waiting time to see the | < 1 hr | 71(91.00) | 7(9.00) | |
Dr after receiving the | 1 – 2 hours | 147(91.90) | 13(8.10) | 0.000 |
lab result | > 2 hours | 49(53.8) | 42(46.2) |