Table 2.
Primary Care Utilization (Unadjusted) during the 12-Month Postbaseline Stratified by Ethnicity and Poor Appointment-Keeping (PAK)
| Ethnicity | PAK | |||||||
|---|---|---|---|---|---|---|---|---|
| Characteristic | African American (n = 2,860) | Asian (n = 1,866) | Caucasian (n = 3,380) | Filipino (n = 1,970) | Latino (n = 2,881) | Yes (n = 1,031) | No (n = 11,926) | All (n = 12,957) |
| Number of planned appts, booked (Mean ± SD) | 3.6 ± 3.1 | 3.0 ± 2.8 | 3.0 ± 3.0 | 3.0 ± 2.7 | 3.3 ± 2.9 | 2.1 ± 1.1 | 3.3 ± 3.0 | 3.2 ± 2.9 |
| Number of planned appts, attended (Mean ± SD) | 3.4 ± 3.1 | 2.9 ± 2.7 | 2.9 ± 2.9 | 2.8 ± 2.7 | 3.0 ± 2.8 | 0.9 ± 0.8 | 3.2 ± 2.9 | 3.0 ± 2.9 |
| Number of same-day appts, booked (Mean ± SD) | 1.6 ± 2.1 | 1.0 ± 1.6 | 1.5 ± 2.3 | 1.2 ± 1.6 | 1.8 ± 2.7 | 1.5 ± 2.2 | 1.5 ± 2.2 | 1.5 ± 2.2 |
| Number of same-day appts, attended (Mean ± SD) | 1.5 ± 2.0 | 0.9 ± 1.6 | 1.4 ± 2.2 | 1.1 ± 1.6 | 1.7 ± 2.6 | 1.3 ± 2.1 | 1.4 ± 2.1 | 1.4 ± 2.1 |
| Receives majority (>50%) of care at same-day visits (%) | 15 | 8 | 15 | 12 | 19 | 44 | 12 | 14 |
| Number of specialty appts, attended (Mean ± SD) | 1.3 ± 3.7 | 1.0 ± 3.1 | 1.2 ± 3.4 | 0.9 ± 3.7 | 1.0 ± 3.7 | 0.9 ± 3.5 | 1.1 ± 3.5 | 1.1 ± 3.5 |
Note. appts, appointments.