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. 2011 Oct 27;47(2):572–593. doi: 10.1111/j.1475-6773.2011.01337.x

Table 4.

Rates of Poor Appointment-Keeping by Ethnicity and Medical Center*

Ethnicity

Medical Center African American (n = 2,860) Asian (n = 1,866) Caucasian (n = 3,380) Filipino (n = 1,970) Latino (n = 2,881) All (n = 12,957)
1 84 (9) 9 (3) 9 (7) 10 (6) 25 (11) 137 (8)
2 17 (9) 2 (1) 31 (7) 11 (6) 18 (9) 79 (7)
3 7 (11) 0 (0) 12 (7) 1 (8) 31 (13) 51 (10)
4 8 (8) 12 (5) 17 (6) 22 (9) 51 (14) 110 (9)
5 54 (10) 15 (7) 67 (8) 20 (12) 51 (13) 207 (9)
6 7 (5) 7 (4) 16 (8) 19 (6) 14 (6) 63 (6)
7 28 (9) 3 (6) 13 (4) 16 (5) 21 (13) 81 (7)
8 24 (13) 7 (4) 9 (4) 17 (6) 25 (8) 82 (7)
9 15 (24) 7 (6) 11 (6) 7 (10) 60 (16) 100 (12)
10 8 (7) 1 (5) 19 (7) 2 (4) 21 (10) 51 (8)
11 4 (13) 0 (0) 9 (6) 0 (0) 0 (0) 13 (6)
12 13 (8) 12 (3) 4 (4) 12 (9) 12 (12) 53 (6)

Note. N and (Column percents) presented.

*

Medical center refers to a geographically clustered group of KPNC health care facilities.