Table 4.
Acknowledge the high-risk nature of the activity |
Establish safety as a key goal in policies and procedures |
Evaluate errors as “system failures,” not as an individual’s failures |
Commit needed resources, including time and technology |
Recognize that a “safe” environment is not error free |
Report “near misses” and events in blame- and retaliation-free environment |
Develop processes for peer review and analysis of root cause |