Table 2.

Number of positive, neutral and negative impacts by measure in the CA Framework

Topic Areas Controlled	Positive (%)	Neutral (%)	Negative (%)	Total
Info System Quality
System	1 (33.3)	0 (0.0)	2 (66.7)	3
Information	4 (33.3)	6 (50.0)	2 (16.7)	12
Service	0 (0.0)	0 (0.0)	0 (0.0)	0
Use/Satisfaction
User Satisfaction	0 (0.0)	0 (0.0)	0 (0.0)	0
Net Benefits
Care Quality	12 (37.5)	16 (50.0)	4 (12.5)	32
Access				0
Productivity	10 (62.5)	6 (37.5)	0 (0.0)	16
Subtotal	27 (42.9)	28 (44.4)	8 (12.7)	63
Descriptive
Info System Quality
System	2 (33.3)	0 (0.0)	4 (66.7)	6
Information	4 (66.7)	1 (16.7)	1 (16.7)	6
Service	0 (0.0)	0 (0.0)	2 (100.0)	2
Use/Satisfaction
User Satisfaction	2 (18.2)	9 (81.8)	0 (0.0)	11
Net Benefits
Care Quality	4 (100.0)	0 (0.0)	0 (0.0)	4
Access	0 (0.0)	0 (0.0)	0 (0.0)	0
Productivity	11 (64.7)	1 (5.9)	5 (29.3)	17
Subtotal	23 (50.0)	11 (23.9)	12 (26.1)	46
Combined
Info System Quality
System	3 (33.3)	0 (0.0)	6 (66.7)	9
Information	8 (44.4)	7 (38.9)	3 (16.7)	18
Service	0 (0.0)	0 (0.0)	2 (100.0)	2
Use/Satisfaction
User Satisfaction	2 (18.2)	9 (81.8)	0 (0.0)	11
Net Benefits
Care Quality	16 (44.4)	16 (44.4)	4 (11.1)	36
Access	0 (0.0)	0 (0.0)	0 (0.0)	0
Productivity	21 (63.6)	7 (21.2)	5 (15.2)	33
Total	50 (45.9)	39 (35.8)*	20 (18.3)	109

*Significant odds ratio (OR) = 2.5, CI 1.10-5.90