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| Reasons | No. of patients (%) |
|---|---|
| Not contactable/refused to speak | 6 (25.0) |
| Did not receive reminder letter | 4 (16.7) |
| Deceased | 2 (8.3) |
| Lived or moved outside catchment area | 5 (20.8) |
| Did not make/cancelled appointment due to personal/family/work reasons | 7 (29.2) |
| Total | 24 (100.0) |
