Table 4.
EHR Administrative Functionalities
| Administrative Functions | Survey Respondents | |
|---|---|---|
| % | n | |
| Communication and information distribution | ||
| Website | 44.5% | 61 |
| E-mail with clients | 48.2% | 66 |
| E-mail not with clients | 48.2% | 66 |
| Finance | ||
| Billing | 77.4% | 106 |
| Claim submission | 75.2% | 103 |
| Payroll | 62.8% | 86 |
| Accounting | 65.0% | 89 |
| Other | ||
| Human resources information management | 37.2% | 51 |
| Inventory management | 18.2% | 25 |
| Scheduling | 20.4% | 28 |
| Appointment reminder | 13.9% | 19 |
| Eligibility information | 23.4% | 32 |
| Prior authorization | 17.5% | 24 |
| Admission | 57.7% | 79 |
| Discharge | 50.4% | 69 |
| Transfer | 43.8% | 60 |
| Summary of services provided | 30.7% | 42 |
Notes:
Website refers to the utilization of an official website.
E-mail with clients refers to the utilization of official e-mail for contacting clients, including existing and prospective residents.
E-mail not with clients refers to the utilization of official e-mail for internal communication only.
Billing refers to the process of claim preparation, including coding.
Claim submission refers to the process in which claims are submitted to clearinghouses or insurers.
Payroll refers to the process of distribution of paychecks to employees each payday.
Accounting refers to the other accounting functionalities besides billing, claim submission, and payroll.
Human resources information management refers to the processes at the intersection of human resources management and information technology, such as online recruitment, hiring, training, and so forth.
Inventory management refers to the processes involved in the stocked goods management, such as ordering, shipping, handling, stocking, and so forth.
Scheduling refers to making arrangements for clients and internal staff.
Appointment reminder refers to the applications that automatically check physicians’ schedules and notify patients of upcoming appointments.
Eligibility information refers to an online system that provides timely and accurate information regarding a recipient's eligibility for services.
Prior authorization refers to the functionality that can submit preauthorization requests to insurers.
Admission refers to the applications applied in resident check-in processing.
Discharge refers to the applications applied in resident check-out processing.
Transfer refers to the applications applied in the resident transferring process.
Summary of services provided refers to the applications applied in summarizing services provided.