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. 2012 Apr 20;5:25–33. doi: 10.2147/RMHP.S30204

Table 3.

Acceptance, usefulness, and ease-of-use scales pre-usage and post-transition care

Technology acceptance model statement Strongly agree Agree Neutral Disagree Strongly disagree Mean

N (%)

1 2 3 4 5






Pre Post Pre Post Pre Post Pre Post Pre Post Pre Post
Usefulness scale
Using the telehealth equipment will improve my access to regular testing of my health condition 15 (47) 13 (41) 14 (44) 13 (41) 2 (6) 4 (12) 1 (3) 2 (6) 0 (0) 0 (0) 1.66 1.84
Using the telehealth equipment will make it easier to do regular testing 15 (47) 12 (37) 12 (37) 14 (44) 3 (9) 4 (12) 2 (6) 2 (6) 0 (0) 0 (0) 1.75 1.87
Using the telehealth equipment will save me time in having regular testing 15 (47) 12 (37) 10 (31) 10 (31) 3 (9) 7 (22) 4 (13) 3 (9) 0 (0) 0 (0) 1.87 2.03
I will find the telehealth equipment useful in my regular testing 14 (44) 12 (37) 10 (31) 13 (41) 7 (22) 6 (19) 1 (3 ) 1 (3) 0 (0) 0 (0) 1.84 1.87
Total 7.12 7.61
Ease-of-use scale
Learning to operate the telehealth equipment will be easy for me 13 (41) 21 (66) 11 (34) 9 (28) 7 (22) 2 (6) 1 (3) 0 (0) 0 (0) 0 (0) 1.88 1.40
My interaction with the telehealth equipment will be clear and understandable 9 (28) 17 (53) 17 (53) 15 (47) 5 (16) 0 (0) 1 (3) 0 (0) 0 (0) 0 (0) 1.94 1.47
It will be easy for me to become skilful at using the telehealth equipment 11 (34) 18 (56) 17 (53) 13 (40) 4 (13) 1 (3) 0 (0) 0 (0) 0 (0) 0 (0) 1.78 1.47
I will find the telehealth equipment easy to use 9 (28) 18 (56) 18 (56) 12 (38) 5 (16) 2 (6) 0 (0) 0 (0) 0 (0) 0 (0) 1.88 1.50
Total 7.48 5.84