Table 3.

Resident self-descriptive statistics, unable-to-evaluate (UE) rates and rotated component matrix

Item	Mean	SD	UE	PR	ICS
A. PROFESSIONALISM
1. Demonstrates respect for the patient's
a. Culture	4.88	0.43	1.9	041
b. Gender	4.88	0.45	2.3	0.35
c. Disability	4.86	0.54	1.9	0.55
d. Sexual Orientation	4.70	0.74	9.7	0.53
e. Age	4.86	0.49	1.6	0.54
f. Religion	4.77	0.63	4.3	0.55
2. Demonstrates respect for nurse†	4.91	0.37	1.2	0.39
3. Demonstrates respect for support staff†	4.91	0.29	1.2	0.52
4. Maintains confidentiality of patients and their families	4.70	0.50	1.6	0.10
5. Shows compassion for patients and their families	4.83	0.40	1.2	0.38
6. Seeks consultation/supervision when appropriate	4.72	0.52	1.2	0.31
7. Functions effectively as a member of the team	4.83	0.38	1.2	057
8. Demonstrates responsibility	4.89	0.33	1.6	042
9. Completes assigned tasks	4.81	0.40	1.6	0.34
10. Manages personal stress responsibly	4.47	0.65	1.9	0.39
11. Answers pages in a timely fashion	4.80	0.41	1.2	0.52
B.INTERPERSONAL COMMUNICATION SKILLS
1. Communicates effectively with patients	4.70	0.50	1.9		0.68
2. Communicates effectively with patient's families	4.71	0.51	1.2		0.71
3. Communicates effectively with other health care professionals	4.78	0.46	1.2		0.71
4. Communicates referral information to patients	4.69	0.50	1.6		0.66
5. Maintains complete medical records	4.83	0.41	1.2		0.72
Variance for each factor, % (total=71.01)				32.29	38.89

PR=professionalism; ICS= interpersonal and communication skills

*: UE rate is more than 10%, †: high score.