Table 3.
Resident self-descriptive statistics, unable-to-evaluate (UE) rates and rotated component matrix
| Item | Mean | SD | UE | PR | ICS |
|---|---|---|---|---|---|
| A. PROFESSIONALISM | |||||
| 1. Demonstrates respect for the patient's | |||||
| a. Culture | 4.88 | 0.43 | 1.9 | 041 | |
| b. Gender | 4.88 | 0.45 | 2.3 | 0.35 | |
| c. Disability | 4.86 | 0.54 | 1.9 | 0.55 | |
| d. Sexual Orientation | 4.70 | 0.74 | 9.7 | 0.53 | |
| e. Age | 4.86 | 0.49 | 1.6 | 0.54 | |
| f. Religion | 4.77 | 0.63 | 4.3 | 0.55 | |
| 2. Demonstrates respect for nurse† | 4.91 | 0.37 | 1.2 | 0.39 | |
| 3. Demonstrates respect for support staff† | 4.91 | 0.29 | 1.2 | 0.52 | |
| 4. Maintains confidentiality of patients and their families | 4.70 | 0.50 | 1.6 | 0.10 | |
| 5. Shows compassion for patients and their families | 4.83 | 0.40 | 1.2 | 0.38 | |
| 6. Seeks consultation/supervision when appropriate | 4.72 | 0.52 | 1.2 | 0.31 | |
| 7. Functions effectively as a member of the team | 4.83 | 0.38 | 1.2 | 057 | |
| 8. Demonstrates responsibility | 4.89 | 0.33 | 1.6 | 042 | |
| 9. Completes assigned tasks | 4.81 | 0.40 | 1.6 | 0.34 | |
| 10. Manages personal stress responsibly | 4.47 | 0.65 | 1.9 | 0.39 | |
| 11. Answers pages in a timely fashion | 4.80 | 0.41 | 1.2 | 0.52 | |
| B.INTERPERSONAL COMMUNICATION SKILLS | |||||
| 1. Communicates effectively with patients | 4.70 | 0.50 | 1.9 | 0.68 | |
| 2. Communicates effectively with patient's families | 4.71 | 0.51 | 1.2 | 0.71 | |
| 3. Communicates effectively with other health care professionals | 4.78 | 0.46 | 1.2 | 0.71 | |
| 4. Communicates referral information to patients | 4.69 | 0.50 | 1.6 | 0.66 | |
| 5. Maintains complete medical records | 4.83 | 0.41 | 1.2 | 0.72 | |
| Variance for each factor, % (total=71.01) | 32.29 | 38.89 |
PR=professionalism; ICS= interpersonal and communication skills
*: UE rate is more than 10%, †: high score.