Table 1.
Summary of RE-AIM framework [6] for Evaluation of OpenNotes
Domain | Methods | Outcomes |
---|---|---|
Reach | Administrative data re: PCP characteristics and panel information; Portal use data; Surveys of patients/PCPs | PCP and patient demographics PCP workload, sessions, visits PCP portal statistics: number patients on portal, number of OpenNotes Patient portal statistics: registered users, logons |
Effectiveness | PCP pre- and post- intervention survey, interviews Patient pre- and post- intervention survey PCP/patient portal data | PCP and patient preferences about continuation of OpenNotes PCP reported burden from OpenNotes Patient measures: Perceptions of Benefits/Risks of OpenNotes, ACES Quality of patient-doctor relationship subscale, Perceived Efficacy in Patient-Physician Interactions (PEPPI) short form questionnaire, PCP portal and telephone messages Patient portal: number of notes viewed |
Adoption | System level data PCP practice data | Description of systems, PCP practices, proportions using OpenNotes PCP panel size, registered portal users |
Implementation | Process data, PCP surveys and interviews, non-respondent surveys | PCP expectations, burden, barriers to participation; detailed descriptions of PCP experiences, comments, recommendations |
Maintenance | PCP/system responses | Decision to continue or discontinue OpenNotes |