Table 2.
Classifying unique performance indicators for public mental health care
| Indicator characteristic | Descriptive statistics | ||
|---|---|---|---|
| n | % | ||
| Development method | |||
| Expert opinion | 401 | 27.1 | |
| Structured consensus method | 177 | 12.0 | |
| Literature review/application of pre-existing instruments | 239 | 16.1 | |
| Mixed literature and stakeholder consultation | 604 | 40.8 | |
| Method not specified | 59 | 4.0 | |
| Level of assessment | |||
| Clinician | 7 | 0.5 | |
| Service | 650 | 43.9 | |
| System/Health plan | 823 | 55.7 | |
| Care domain | |||
| Structure | 258 | 17.4 | |
| Process | 690 | 46.6 | |
| Outcome | 532 | 35.9 | |
| Dimensions of performance | |||
| Effectiveness/Improving health/Clinical focus | 633 | 42.8 | |
| Accessibility/Equity | 289 | 19.5 | |
| Responsiveness/Patient focus/Acceptability | 136 | 9.2 | |
| Competence/Capability | 104 | 7.0 | |
| Efficiency/Expenditure/Cost | 42 | 2.9 | |
| Safety | 55 | 3.7 | |
| Appropriateness | 152 | 10.3 | |
| Continuity/Coordination | 63 | 4.3 | |
| Diagnosis or condition | |||
| Homelessness | 33 | 2.2 | |
| Substance abuse disorder | 121 | 8.2 | |
| Mood disorder | 94 | 6.4 | |
| Psychosis/schizophrenia | 124 | 8.4 | |
| Other diagnosis/condition specific | 74 | 5.0 | |
| Across disorders/populations | 1034 | 69.9 | |
| Data source | |||
| Survey/Audit | 419 | 28.2 | |
| Administrative data/Medical record | 607 | 41.0 | |
| Multiple sources | 121 | 8.2 | |
| Not specified | 333 | 22.5 | |