Table 2.

Percent of 2003–2006 Wisconsin Longitudinal Study Respondents (N = 5507) Reporting First-Contact Access Components*

First-Contact Access Components	N (%)
Availability of medical advice and information by phone	2119 (38)
Length of time between making an appointment and day of visit	2343 (43)
Length of time spent waiting at office for the doctor	2481 (45)
Amount of visit time spent with doctors and staff	2914 (53)
Hours when the doctor’s office is open	3104 (56)
Convenience of location of the doctor’s office	3265 (59)
Ease of seeing doctor of his/her choice	3492 (63)
Making appointments for care by phone	3740 (68)

^*Presence of first-contact accessibility component defined as a rating of 4 or 5 on a 5 point scale where 1 = poor, 2 = fair, 3 = good, 4 = very good, 5 = excellent