Table 3. Percentage of people rated responsiveness domains of outpatient services as good or very good based on type of center.
In/Outpatient | Inpatient | |||||
Type of center | Governmental | Private | Charity | Governmental | Private | Charity |
Domains | ||||||
Prompt attention | 77 | 80 | 58 | 70 | 89 | 50 |
Dignity b | 88 | 92 | 92 | 75 | 84 | 73 |
Communication b | 81 | 89 | 67 | 70 | 78 | 64 |
Autonomy b | 78 | 87 | 66 | 62 | 62 | 60 |
Confidentiality b | 81 | 88 | 91 | 78 | 88 | 60 |
Quality of basic amenities b | 77 | 83 | 83 | 67 | 72 | 28 |
Choice b | 67.5 | 79 | 75 | 62 | 56 | 50 |
Social support | NAa | NA | NA | 70 | 72 | 54 |
a NA. Not applicable for outpatient services
b p-value < 0.001