Table 2.

Barriers to in-clinic sexually transmitted infection and human immunodeficiency virus testing, and corresponding benefits of Internet-based testing, as expressed by participants.

Existing barriers to testing	Perceived benefits of Internet-based testing
Embarrassment of talking to a clinician about sexual health concerns; and stigma or perceived judgment associated with seeking testing	Anonymity or faceless experience of ordering tests online
Long wait times at the clinic	Immediate access to website
Difficulty getting to sexually transmitted infection clinic during business hours	24-hour availability of Internet; extended/flexible hours of specimen collection (laboratory) sites
Dissatisfaction with/lack of family doctor	Standardized service, controlled by the client