Table II.
Types of contact | 2009 (%) | 1993 (%) | Difference (%) | Test of difference p-value |
Clinic consultations | 3703 (54.9) | 2960 (52.5) | 743 (25.1) | <0.001 |
Telephone contacts | 2584 (38.3) | 2491 (44.2) | 93 (3.9) | <0.001 |
Home visits | 94 (1.4) | 184 (3.3) | –90 (–48.9) | <0.001 |
Email contacts | 365 (5.4) | n/a | n/a | n/a |
All | 6746 (100) | 5635 (100) | 1111 (19.7) | <0.001 |
Note: 1Based on registry data from the National Health Insurance Service Registry.