Table 3.

Results of confirmatory principal component analysis

	Factor loadings
	Factor 1	Factor 2	Factor 3
Principal component analysis on items about the collaboration and information exchange between care providers
	Eigenvalue: 5.207	Eigenvalue: 0.695	Eigenvalue: 3.552
Personal continuity: care provider knows me
1. I know this care provider very well (n = 443)	0.808
2. This care provider knows my medical history very well (n = 437)	0.799
4. This care provider knows my family circumstances very well (n = 432)	0.799
3. This care provider always remembers what he/she did during my last visit(s) (n = 432)	0.638	0.441
5. This care provider knows very well what I do in my day-to-day life (n = 433)	0.629	0.533
Personal continuity: care provider shows commitment
1. This care provider contacts me when necessary without me having to ask him/her to do so (n = 411)		0.857
3. This care provider maintains enough contact with me when I am seen by other care providers (n = 397)		0.840
2. This care provider knows very well what I think is important when it comes to my care (n = 419)	0.488	0.723
Principal component analysis on items about patient–provider relationship
Team and cross-boundary continuity
2. These care providers work together very well (n = 361)			0.959
3. The care given by these care providers is well-connected (n = 360)			0.947
1. These care providers pass on information to each other very well (n = 373)			0.933
4. These care providers always know very well what the other care providers have done (n = 353)			0.930

Values <0.40 are suppressed. Missing values were excluded pairwise.