Table 3.
Comparison of satisfaction between dimensions and groups
| Mean Score of the Community Residents’ Satisfaction with the Health Care System | |||||
|---|---|---|---|---|---|
| Clinical Service | Public Health Service | Essential drug System | Health insurance | Overall Satisfaction | |
| Sex | |||||
| Men | 3.79 | 3.65 | 3.23 | 3.30 | 3.25 |
| Women | 3.85 | 3.71 | 3.20 | 3.30 | 3.22 |
| Age | |||||
| ≤60 | 3.81 | 3.63 | 3.23 | 3.33 | 3.25 |
| ≥60 | 3.83 | 3.73 | 3.19 | 3.21 | 3.20 |
| Place of birth | |||||
| Urban | 3.84 | 3.72 | 3.23 | 3.23 | 3.24 |
| Suburban | 3.66 | 3.51 | 3.08 | 3.15 | 3.18 |
| Migrant worker | 3.70 | 3.53 | 3.31 | 3.35 | 3.23 |
| Rural | 3.74 | 3.52 | 3.25 | 3.27 | 3.27 |
| Employment | |||||
| Employed | 3.74 | 3.56 | 3.25 | 3.38 | 3.23 |
| Unemployed | 3.65 | 3.37 | 3.15 | 2.61 | 2.89 |
| Retired | 3.89 | 3.84 | 3.20 | 3.35 | 3.27 |
| Education | |||||
| Elementary or less | 3.82 | 3.39 | 3.24 | 3.19 | 3.23 |
| Secondary | 3.82 | 3.73 | 3.23 | 3.34 | 3.26 |
| Post-secondary or above | 3.82 | 3.63 | 3.15 | 3.29 | 3.16 |
| Income | |||||
| Bottom quarter | 3.68 | 3.48 | 3.20 | 3.10 | 3.13 |
| Second quarter | 3.86 | 3.75 | 3.19 | 3.34 | 3.24 |
| Third quarter | 3.91 | 3.74 | 3.33 | 3.43 | 3.34 |
| Top quarter | 3.76 | 3.72 | 3.02 | 3.20 | 2.99 |
| Average score | 3.79 | 3.62 | 3.20 | 3.23 | 3.20 |
Note: To measure the satisfaction of subgroups, a five-point scale was used.