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. 2012 Apr 16;30(15):1784–1790. doi: 10.1200/JCO.2011.38.1384

Table 2.

Patient Perception of Harm Attributed to Problematic Event by Event Type

Perceived Harm All Participants (n = 78)
Breakdown in Medical Care Only (n = 22)
Breakdown in Communication Only (n = 37)
Breakdown in Medical Care and Communication (n = 19)
No. of Patients % No. of Patients % No. of Patients % No. of Patients %
Physical harm 45 57.7 20 90.9 11 29.7 14 73.7
Psychological or emotional harm 75 96.2 19 86.4 37 100 19 100
Life disruption 30 38.5 11 50 11 29.7 8 42.1
Negative impact on family 45 57.7 17 77.3 14 37.8 14 73.7
Damaged relationship with provider 41 52.6 12 54.5 18 48.6 11 57.9
Uncompensated financial costs 29 37.2 14 63.6 8 21.6 7 36.8

NOTE. Patients could report more than one type of perceived harm.