Table 2.
Difficulties in paediatric asthma care for ethnic minority children
Providers were aware of |
a) complex social contexts |
b) difficulties in explaining the chronic nature of asthma and its consequences |
|
c) gathering information about the child |
|
Providers were unaware of |
d) communicating from a biomedical perspective (mainly providing knowledge) |
e) not giving attention to illness perceptions |
|
f) not using formal interpreters |
|
g) not adapting their own language (plain language instead of medical jargon) |
|
h) the impact of providers’ own backgrounds on the consultation |
|
Cultural competence |
- Ability to use patient-centred communication skills in giving and retrieving information (issues a,b,c,d,e,g) |
- Awareness of different illness perceptions and ability to communicate effectively about this (issue e) |
|
- Ability to effectively overcome language and health literacy barriers (issues f,g) |
|
- Ability to reflect on one’s own background and stereotyping in intercultural contexts (issue h) |