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. 2012 Mar 22;23(3):345–360. doi: 10.1080/14789949.2012.668214

Table 2.

Strengths and gaps of recovery-oriented care.

Patient perspectives Provider perspectives
Strengths

  1. Staff believe in patients’ recovery (n = 29, M = 3.93, SD = 1.10)

  2. Staff are diverse (n = 29, M = 3.86, SD = 1.33)*

  3. Staff encourage hope and recovery (n − 30, M = 3.70, SD = 1.12)

  4. Staff believe in symptom self-management (n − 29, M = 3.66, SD = 1.11)†

  5. Staff are welcoming (n = 30, M = 3.63, SD = 1.19)

  1. Staff are diverse (n − 27, M = 4.63, SD = .57)*

  2. Discharge criteria are discussed (n = 27, M = 3.96, SD = .76)

  3. Spiritual needs are discussed (n = 26, M = 3.85, SD = .97)

  4. Plans are made for life goals (n = 28, M = 3.61, SD = .99)

  5. Staff ask patients about their interests (n = 27, M = 3.59, SD = 1.31)
Gaps

  1. Staff encourage positive risk-taking (n = 29, M = 2.14, SD = 1.13)

  2. Patient role models/mentors are used (n = 29, M = 2.31, SD = 1.31)*

  3. Staff help patients give back to the community (n − 29, M = 2.45, SD = 1.40)

  4. Sexual needs/interests discussed (n = 28, M = 2.46, SD = 1.26)*

  5. Patients are involved in staff training (n = 29, M = 2.48, SD = 1.43)*

  1. Patients are involved in staff training (n = 28, M = 1.61, SD = .96)*

  2. Patients can access their records (n = 24, M = 2.42, SD = 1.06)

  3. Staff believe in symptom self-management (n = 28, M = 2.43, SD = 1.00)†

  4. Sexual needs/interests discussed (n = 25, M = 2.44, SD = 1.12)*

  5. Patient role models/mentors are used (n = 25, M = 2.44, SD = 1.00)*

Notes: *Indicates commonalities between patients and staff; †Indicates differences between patients and staff.