TABLE 1.
Table 1. Distribution of responses to items in subscales measuring accessibility of primary healthcare services and discriminatory capacity of each item within its parent subscale. Modal response is shown in bold (n=645).
| Variable Name | Instrument: Subscale | Missing Values % (n) | Per Cent (Number) by Response Option | Item Discrimination | |||||
|---|---|---|---|---|---|---|---|---|---|
| Primary Care Assessment Survey (PCAS): Organizational Access | 1=Very poor | 2=Poor | 3=Fair | 4=Good | 5=Very good | 6=Excellent | |||
| PS_oa1 | How would you rate the convenience of your regular doctor's office location? | 1 (8) | 0 (1) | 1 (9) | 14 (93) | 27 (172) | 31 (202) | 25 (160) | 0.83 (0.17) |
| PS_oa2 | How would you rate the hours that your doctor's office is open for medical appointments? | 1 (5) | 1 (6) | 3 (17) | 17 (111) | 38 (245) | 28 (181) | 12 (80) | 1.84 (0.13) |
| PS_oa3 | How would you rate the usual wait for an appointment when you are sick and call the doctor's office asking to be seen? | 3 (22) | 5 (35) | 15 (95) | 21 (134) | 26 (168) | 19 (121) | 11 (70) | 2.51 (0.19) |
| PS_oa4 | How would you rate the amount of time you wait at your doctor's office for your appointment to start? | 2 (10) | 5 (34) | 12 (80) | 27 (177) | 29(190) | 16 (106) | 7 (48) | 1.81 (0.13) |
| PS_oa5 | Thinking about the times you have needed to see or talk to your doctor, how would you rate the following: ability to get through to the doctor's office by phone? | 1 (6) | 4 (27) | 5 (35) | 17 (110) | 31 (200) | 27 (172) | 15 (95) | 2.10 (0.15) |
| PS_oa6 | Thinking about the times you have needed to see or talk to your doctor, how would you rate the following: ability to speak to your doctor by phone when you have a question or need medical advice? | 6 (38) | 12 (79) | 16 (102) | 20 (132) | 25 (161) | 14 (91) | 7 (42) | 2.40 (0.16) |
| Primary Care Assessment Tool (PCAT-S): First-Contact Utilization | 1=Definitely not | 2=Probably not | 3= Probably | 4= Definitely | Not sure / Don't remember | ||||
| PT_fcu1 | When you need a regular general check-up, do you go to your Primary Care Provider before going somewhere else? | 1 (7) | 2 (12) | 1 (6) | 10 (64) | 86 (554) | 0 (2) | 4.70 (0.60) | |
| PT_fcu2 | When you have a new health problem, do you go to your Primary Care Provider before going somewhere else? | 1 (8) | 2 (13) | 2 (15) | 12 (79) | 82 (528) | 0 (2) | 4.59 (0.54) | |
| PT_fcu3 | When you have to see a specialist, does your Primary Care Provider have to approve or give you a referral? | 2 (10) | 2 (16) | 4 (27) | 23 (151) | 65 (418) | 4 (23) | 0.87 (0.13) | |
| Primary Care Assessment Tool (PCAT-S): First-Contact Access | 1=Definitely not | 2=Probably not | 3= Probably | 4= Definitely | Not sure / Don't remember | ||||
| PT_fca1 | When your Primary Care Provider is open and you get sick, would someone from there see you the same day? | 2 (11) | 6 (41) | 16 (103) | 43 (278) | 27 (175) | 6 (37) | 1.06 (0.12) | |
| PT_fca2 | When your Primary Care Provider is open, can you get advice quickly over the phone if you need it? | 2 (11) | 11 (72) | 17 (110) | 35 (225) | 25 (161) | 10 (66) | 1.06 (0.12) | |
| PT_fca3 | When your Primary Care Provider is closed, is there a phone number you can call when you get sick? | 2 (13) | 20 (129) | 10 (63) | 14 (90) | 39 (250) | 16 (100) | 2.99 (0.27) | |
| PT_fca4 | When your Primary Care Provider is closed and you get sick during the night, would someone from there see you that night? | 2 (12) | 40 (260) | 22 (140) | 9 (59) | 9 (58) | 18 (116) | 2.58 (0.22) | |
| EUROPEP-I: Organization of Care How would you rate the following care provided by your general practitioner in the last 12 months? | 1=Poor | 2 | 3 | 4 | 5=Excellent | NA (does not apply) | |||
| EU_oa1 | Preparing you for what to expect from specialist or hospital care | 4 (24) | 3 (20) | 7 (42) | 13 (87) | 29 (185) | 32 (209) | 12 (78) | 1.55 (0.14) |
| EU_oa2 | The helpfulness of staff (other than the doctor) | 5 (29) | 3 (18) | 6 (39) | 15 (98) | 30 (192) | 37 (236) | 5 (33) | 1.84 (0.15) |
| EU_oa3 | Getting an appointment to suit you | 4 (24) | 9 (57) | 10 (67) | 18 (113) | 25 (158) | 34 (220) | 1 (6) | 2.83 (0.18) |
| EU_oa4 | Getting through to the practice on the phone | 4 (23) | 5 (35) | 8 (53) | 19 (125) | 28 (180) | 34 (217) | 2 (12) | 2.16 (0.15) |
| EU_oa5 | Being able to speak to the general practitioner on the telephone | 4 (27) | 19(124) | 15 (99) | 17 (107) | 18(115) | 14 (89) | 13 (84) | 2.48 (0.19) |
| EU_oa6 | Waiting time in the waiting room | 4 (25) | 14 (91) | 12 (75) | 24 (156) | 30 (192) | 15 (99) | 1 (7) | 1.79 (0.13) |
| EU_oa7 | Providing quick services for urgent health problems | 4 (25) | 8 (49) | 8 (54) | 17 (108) | 25 (158) | 28(179) | 11 (72) | 2.86 (0.21) |