Table 3.
Multivariate Regression and Fuzzy-Set Qualitative Comparative Analysis: Configurations of High-Performance Work Practices (HPWP) Associated with Frontline Health Care Worker Job Satisfaction and Perceived Quality of Care
Job Satisfaction (N = 615, R2 = 0.25) | Perceived Quality of Care (N = 588, R2 = 0.19) | |||||||
---|---|---|---|---|---|---|---|---|
Coeff. | Robust SE | 95% CI | Coeff. | Robust SE | 95% CI | |||
HPWP† | ||||||||
Supervisor*Pay*Team*Flex | 0.54* | 0.22 | 0.07 | 1.01 | 0.54** | 0.14 | 0.23 | 0.85 |
Input*Supervisor*Team | 2.89** | 0.22 | 2.42 | 3.37 | N/A | N/A | N/A | N/A |
Input*Supervisor*Team*Flex | N/A | N/A | N/A | N/A | 1.82** | 0.38 | 0.98 | 2.65 |
Input*Supervisor*Team*Rotate | N/A | N/A | N/A | N/A | 0.75* | 0.30 | 0.10 | 1.41 |
Input*Supervisor*Pay*Rotate | N/A | N/A | N/A | N/A | −0.15 | 0.24 | −0.67 | 0.37 |
Frontline worker characteristics | ||||||||
Male | −0.58* | 0.18 | −0.98 | −0.17 | −0.10 | 0.19 | −0.53 | 0.32 |
Race/ethnicity | ||||||||
Black | 0.01 | 0.15 | −0.32 | 0.35 | −0.03 | 0.20 | −0.46 | 0.39 |
Hispanic | 0.36* | 0.15 | 0.03 | 0.68 | 0.34* | 0.14 | 0.04 | 0.64 |
Other minority | −0.27* | 0.11 | −0.51 | −0.03 | −0.52* | 0.22 | −0.99 | −0.05 |
More than high school degree | −0.24 | 0.17 | −0.62 | 0.14 | 0.07 | 0.11 | −0.16 | 0.31 |
Works part-time | −0.35 | 0.19 | −0.76 | 0.06 | 0.05 | 0.18 | −0.35 | 0.45 |
Single mother | −0.32 | 0.25 | −0.87 | 0.23 | −0.03 | 0.11 | −0.27 | 0.21 |
Administrative or nonclinical role | −0.07 | 0.09 | −0.26 | 0.12 | −0.20 | 0.12 | −0.46 | 0.06 |
Contextual variables | ||||||||
Community health center | 0.13 | 0.21 | −0.32 | 0.58 | −0.18 | 0.12 | −0.45 | 0.09 |
County population (10,000) | −0.02 | 0.02 | −0.06 | 0.02 | 0.00 | 0.02 | −0.03 | 0.04 |
County unemployment (%) | −0.09* | 0.04 | −0.17 | −0.00 | −0.09 | −0.05 | −0.20 | 0.01 |
Constant | 6.61** | 0.28 | 6.00 | 7.23 | 7.62** | 0.32 | 6.93 | 8.32 |
Note.
p < .05.
p < .01.
Creative input (Input), Supervisor support (Supervisor), Incentive pay (Pay), Team-based work (Team), Flexible work (Flex), Job rotation (Rotate).