Table 4.
Nurse Communication | Doctor Communication | Staff Responsiveness | Pain Management | Communication about Medicines | Discharge Information | Cleanliness | Quietness | |
---|---|---|---|---|---|---|---|---|
Age 18–24 | −1.05*** | 1.57*** | −1.10*** | 0.36* | −3.62*** | 1.25*** | −5.10*** | 0.41* |
Age 55–64 (reference) | −0.83*** | 0.91*** | −1.69*** | −0.32** | −3.34*** | −1.71*** | −3.70*** | −0.23 |
Age 85+ | −0.67*** | 0.42*** | −2.14*** | −0.84*** | −3.13*** | −3.93*** | −2.65*** | −0.71*** |
Non-Hispanic white (reference) | −0.83*** | 0.91*** | −1.69*** | −0.32** | −3.34*** | −1.71*** | −3.70*** | −0.23 |
Hispanic | −0.49*** | 1.22*** | −1.13*** | 0.82*** | −1.63*** | −1.17*** | −3.33*** | −0.66*** |
African American | −0.48*** | 1.01*** | −1.12*** | 0.88*** | −2.04*** | −2.18*** | −3.92*** | −0.90*** |
Asian/Pacific Islander | −0.45* | 1.20*** | −1.36*** | 0.75* | −0.18 | 0.68 | −1.99*** | −1.73*** |
American Indian/Alaska Native | −1.71*** | 0.64* | −2.44*** | −0.58 | −3.84*** | −1.37* | −4.57*** | −1.01* |
Multiracial | −1.42*** | 0.79*** | −2.69*** | −0.62* | −3.79*** | −1.97*** | −4.59*** | −1.15*** |
Unknown | −0.98*** | 0.92*** | −1.78*** | 0.08 | −3.00*** | −2.21*** | −3.79*** | 0.01 |
Excellent health | −0.30** | 1.23*** | −0.86*** | 0.24 | −3.27*** | −0.99*** | −3.53*** | −0.15 |
Good health (reference) | −0.83*** | 0.91*** | −1.69*** | −0.32** | −3.34*** | −1.71*** | −3.70*** | −0.23 |
Poor health | −1.37*** | 0.59*** | −2.53*** | −0.89*** | −3.41*** | −2.43*** | −3.88*** | −0.31* |
More than 4-year college degree | −1.58*** | 0.11 | −2.63*** | −1.79*** | −5.77*** | −3.63*** | −5.23*** | −1.27*** |
High school degree (reference) | −0.83*** | 0.91*** | −1.69*** | −0.32** | −3.34*** | −1.71*** | −3.70*** | −0.23 |
Grade 8 or less | −0.34*** | 1.45*** | −1.07*** | 0.65*** | −1.72*** | −0.43* | −2.68*** | 0.47** |
For-profit (reference) | −0.83*** | 0.91*** | −1.69*** | −0.32** | −3.34*** | −1.71*** | −3.70*** | −0.23 |
Government | −0.34*** | 0.98*** | −1.08*** | 0.06 | −2.74*** | −1.63*** | −3.13*** | −0.02 |
Nonprofit | −0.56*** | 0.82*** | −1.02*** | −0.16** | −3.41*** | −2.46*** | −3.67*** | −0.09 |
p < .001,
p < .01,
p < .05.