Table 3.
The GP… | Colleague feedback | Patient feedback | Practice performance data | Knowledge test | Patient complaints |
Maintains professional competence | 5.3 | 4.4 | 3.8 | 4.6 | 3.3 |
Applies knowledge and experience to practice | 5.1 | 3.9 | 4.0 | 4.7 | 2.6 |
Keeps clear, accurate and legible records | 4.8 | 2.0 | 2.9 | 1.6 | 3.2 |
Puts into effect systems to protect patients and improve care | 4.8 | 3.1 | 4.1 | 2.7 | 3.4 |
Responds to risks to safety | 4.5 | 2.9 | 3.3 | 2.8 | 3.1 |
Protects patients and colleagues from any risk posed by his/her health | 4.7 | 2.4 | 1.8 | 1.7 | 2.3 |
Communicates effectively | 5.7 | 5.9 | 2.3 | 2.0 | 4.1 |
Works constructively with colleagues and delegates effectively | 6.1 | 2.7 | 2.9 | 1.9 | 2.9 |
Establishes and maintains partnerships with patients | 5.0 | 5.9 | 2.2 | 1.7 | 3.9 |
Shows respect for patients | 5.4 | 6.0 | 1.9 | 1.8 | 4.3 |
Treats patients and colleagues fairly and without discrimination | 5.9 | 5.1 | 1.8 | 1.8 | 3.8 |
Acts with honesty and integrity | 5.7 | 4.8 | 2.2 | 1.9 | 3.7 |
Tools or groups of tools significantly different from the rest as being the most highly valued for each attribute are represented in bold font. Tools or groups of tools significantly different from the rest as being the least highly valued for each attribute are represented in italic font (p=0.05).