Skip to main content
. 2012 Jun 13;14(3):e87. doi: 10.2196/jmir.2051

Table 2.

Summary of results.

Outcome General findings Skill differences
Less-skilled cohort More-skilled cohort
Attitudes
Participants hesitated to use online health data (20/22, 91%), in particular to make inferences Rationale: the plethora of data cannot be managed (6/12, 50%) Rationale: the quality of online data is low (8/10, 80%)
Although data quality was a matter of concern... ...keywords may override distrust toward sites (6/12, 50%) ...once accessed, data from any site were used (4/10, 40%)
Technical skills
Search implementation Reliance on search engine Google.de (22/22, 100%) No differences observed Few entered URLs directly (2/10, 20%)
Use of search terms (20/22, 91%); often misspelled; rarely corrected 83% used a single search term (10/12); 67% used search term suggestions (8/12); 17% used natural language phrases (2/12) 100% used two or more search terms (10/10)
Site selection Reliance on first 5 links on first search engine result page (20/22, 91%) Selection based on keywords (often unrelated to original search) inferred from links/excerpts (7/12, 58%) Selection based on data sources inferred from URL or links/excerpts (9/10, 90%)
Site navigation Relevance of website contents was appraised Text was read rather than scanned. In 23% of searches (14/61) links were followed up. Text was scanned for keywords. In 6% of searches (3/49), links were followed up.
Information was rarely cross-referenced No cross-referencing or use of tabs (0/12, 0%). Use of multiple tabs to compare results (2/10, 20%).
Cognitive strategies (based on inference scenarios only)
Search intentions People searched for online contents related to personal, a priori opinions, knowledge, cues, or expert opinions. Distribution of intentions: 70% a priori opinions (21/30); 10% cues (3/30); 10% knowledge (3/30); 10% expert opinions (3/30) Distribution of intentions: 14% a priori opinions (4/28); 29% cues (8/28); 29% knowledge (8/28); 29% expert opinions (8/28)
Information evaluation Information was trusted if consistent with search intentions—that is, if... ...a website confirmed a priori opinions (21/30, 70%) or yielded search contents (9/30, 30%) ...a website confirmed a priori opinions (4/28, 14%) or yielded search contents (24/28, 86%).
Stopping rule Search was stopped once the first piece of online information satisfied search intentions No participant further cross-referenced (0/12, 0%) 20% further cross-referenced information (2/10)
Inference rule Participants were hesitant to make inferences based on online searches, except when they searched to confirm personal, a priori opinions In 73% of the inference queries, inferences were made based on a priori opinions (22/30). In 27% no inferences were made (8/30). In 14% of the inference queries, inferences were made based on a priori opinions (4/28); in 7% based on cues (2/28). In 79% no inferences were made (22/28).