Table 1.
The questionnaire and subject answers.
| Questions and answer set | Number of answers |
|---|---|
| (a) When do you use the computer? | |
| (1) Every day | 8 |
| (2) some time a week | 4 |
| (3) once a week | |
| (4) some time a month | |
| (5) never | |
| (b) why do you use the computer? (max 3 answers) | |
| (1) to work | 8 |
| (2) to play | |
| (3) for Internet access | 11 |
| (4) for entertainment | 4 |
| (5) to communicate with others | 6 |
| (c) Do you think nowadays is important to know how to use the computer? | |
| (1) Yes, it is indispensable | 8 |
| (2) Yes, but depends on the job you do | 4 |
| (3) No, it is not necessary | |
| (4) No, it is a waste of time | |
| (5) I do not know | |
| (d) How do you judge your computer expertise? | |
| (1) Very good | |
| (2) Good | 4 |
| (3) almost good | 4 |
| (4) sufficient | 2 |
| (5) insufficient | |
| (6) bad | |
| (e) How do you judge the overall quality of the project? | |
| (1) Completely insufficient | |
| (2) insufficient | 1 |
| (3) sufficient | 3 |
| (4) good | 4 |
| (5) excellent | 4 |
| (f) How do you judge the usefulness of the project? | |
| (1) Completely insufficient | |
| (2) insufficient | |
| (3) sufficient | 2 |
| (4) good | 6 |
| (5) excellent | 4 |
| (g) How usable is the web portal? | |
| (1) Completely insufficient | |
| (2) insufficient | 1 |
| (3) sufficient | 5 |
| (4) good | 6 |
| (5) excellent | |
| (h) How do you judge the specialist answers quality? | |
| (1) Completely insufficient | |
| (2) insufficient | 1 |
| (3) sufficient | 1 |
| (4) good | 6 |
| (5) excellent | 4 |
| (i) How do you judge the time waited for answers? | |
| (1) Completely insufficient | |
| (2) insufficient | 1 |
| (3) sufficient | 5 |
| (4) good | 2 |
| (5) excellent | 4 |
| (j) How do judge the usability of smart card authentication? | |
| (1) Completely insufficient | |
| (2) insufficient | |
| (3) sufficient | 4 |
| (4) good | 6 |
| (5) excellent | 2 |
| (k) How did you feel about privacy using smart card? | |
| (1) Completely insufficient | |
| (2) insufficient | |
| (3) sufficient | 6 |
| (4) good | 6 |
| (5) excellent | |
| (l) In your opinion, why the web portal has been used so little? | |
| (1) No time | |
| (2) unfamiliar with technique (computer versus phone) | 12 |
| (3) unsatisfactory answers | |
| (4) answers difficult to understand | |
| (5) other | |
| (m) Which of the following solutions might help to enhance the usage of the tool? | |
| (1) computer training | |
| (2) a specific course to learn the use of web portal | 4 |
| (3) agreed upon time for answer | 2 |
| (4) more time to get used in a novel communication modality between patient and doctor | 10 |
| (5) making the web portal easier to use | 2 |
| (6) Other | |
| (n) Do you think that after an experimentation phase, this tool might become useful for people with the same problems as you? | |
| (1) Yes | 12 |
| (2) No | |
| (o) Do you think a connection between rehabilitation specialists and you general practitioner, about your health status, is useful? | |
| (1) Yes | 12 |
| (2) No |