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. 2002 Sep-Oct;9(5):529–539. doi: 10.1197/jamia.M1038

Table 2 .

Summary of Measurements and Outcomes

Measurement % Change Statistical Significance Outcome Related to Goal
Medication turn-around time 64 (decrease) p<0.001 Enhanced work flow, timely patient care
Radiology procedure turn-around time 43 (decrease) p<0.05 Enhanced work flow, timely patient care
Laboratory result turn-around time 25 (decrease) p = 0.001 Enhanced work flow, timely patient care
Medication transcription errors 100 (decrease) Patient safety
Countersignature of verbal orders:
    University Hospitals 43.1 (increase) p<0.001 Enhanced compliance to regulatory bodies, timely review of patient orders
    James Cancer Hospital 26.2 (increase) p<0.001
Length of stay:
    University Hospitals:
        Heart 14.4 (decrease) p<0.001
        Transplant 14.4 (decrease) p = 0.002 Decreased cost, timely patient care NS
        Cardiothoracic surgery 1 (decrease) NS
James Cancer Hospital:
Bone marrow transplant 22 (decrease) p = 0.076
Hematology/oncology 5.6 (decrease) p = 0.066 Decreased cost, timely patient car
Surgical oncology 1.3 (increase) NS
Total cost::
    University Hospitals:
        Heart 7.46 (decrease) P = 0.013
        Transplant 8.0 (decrease) p = 0.043 Decreased cost
        Cardiothoracic surgery 4.45 (decrease) NS
James Cancer Hospital:
Bone marrow transplant 12.9 (decrease) NS
Hematology/oncology 5.0 (increase) NS Decreased cost
Surgical oncology 7.5 (decrease) p = 0.008