Table 1. Outcomes indicators.

Delays and lengths of stay	Difficulties encountered in accessing care	Assessment of care received at the centre/hospital	Expenses
Time spent before going to the centre or hospital	Did not have the moneyrequired to pay for care	Received good care	Expenses prior to going to the centre or hospital
Length of stay at the centre and/or hospital	Was prevented from going to the hospital*	Was well received	Medical expenses billed at the cashier's desk of the centre or hospital
Delay before transfer to hospital*	Had to postpone seeking services	Was happy with the care received "overall"	Additional medications purchased
	Was unable to buy certain prescribed medications	Would be willing to go back	Transportation expenses
	Had to postpone buying certain medications		Food expenses
			Total cost of care at the centre/hospital**
Total duration of episode of care**	At least one of the preceding situations**	Assessment index for care received**	Total cost for the episode of care**

^*Questions relevant only for persons referred from a healthcare centre to a hospital.

^**Indicators calculated from the responses to the preceding questions.