Table 3.

Ways to tailor group-based and telephone-based one-to-one peer support interventions

		Example quotations
Group intervention	Utilize local experts for classes Instructor can be trained peer or professional Genders can be combined or separated Visit other facilities (e.g. hospitals, YMCA) Desire to continue monthly meetings after program ends Bringing family to the groups Provide childcare	For example, I see in other countries that they look for a person that is more trained or knows a little more about the topic being discussed, for example, about AIDS or about other diseases so that person is the one that facilitates the conferences. You also have people in the community who are nurses, doctors, dieticians, and you can have them come in and say, you know, can you do just this talk for this week, and then have somebody else for another week
Telephone-based one-to-one	Can be a natural outgrowth of group intervention Face to face meetings with the partner desired Some preferred a partner with more experience or different partners for different concerns Frequency of phone calls depends on need of partners	Work in a group first, about two or three sessions and from there you can maybe pick a person that you trust the most. I like to chat with people that have diabetes because I learn something about what experiences they have had. Almost always, when I find someone and we begin to talk, I say, “What do you do to control it?” And that, I think is very good to share. But by phone, I think it’s sort of impersonal. I want to meet the person first. Well, I also think that it doesn’t matter, but I would like someone with more experience. Perhaps it can start as once a week, depending on what one needs.