Table 3b.

General Patient Satisfaction Questionnaire (PSQ-18) Scale Scores

Subscale Parameter	Question Number (Average Scores)	Baseline	At 3 Months	At 6 Months	p Value
General satisfaction	3	2.5±0.8	3.4±0.9	8±1.0	0.02
	17	2.3±0.6	2.9±1.0	3.6±1.0	0.03
Technical quality	2	3.1±0.8	3.7±1.0	4.1±0.6	0.01
	4	2.7±0.7	2.9±0.9	3.4±0.8	0.06*
	6	2.8±0.8	3.4±1.0	4.2±0.7	0.04
	14	2.6±0.9	3.3±0.9	3.9±0.9	0.04
Interpersonal manner	10	2.5±0.6	3.6±0.9	4.2±0.7	0.01
	11	2.6±0.7	2.8±0.8	3.7±0.6	0.03
Communication	1	2.4±0.9	3.2±0.9	3.9±0.6	0.02
	13	2.8±0.8	3.4±0.8	3.4±0.6	0.07*
Financial aspects	5	2.1±0.6	2.6±0.7	2.6±0.5	0.15*
	7	2.5±0.6	2.7±0.7	2.7±0.7	0.27*
Time spent with doctor	12	2.4±0.7	2.8±0.7	3.5±0.9	0.02
	15	2.6±0.7	2.6±0.9	3.3±0.8	0.04
Accessibility and convenience	8	2.8±0.6	3.1±1.0	3.3±0.9	0.04
	9	2.9±0.9	3.2±1.0	3.4±0.8	0.03
	16	3.3±0.9	3.7±1.0	3.8±0.9	0.06*
	18	2.2±0.5	3.7±1.0	4.2±0.7	0.02

^*Key: p >0.05 (post hoc analysis), items within each scale are averaged after scoring.