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. 2012 Mar;102(Suppl 1):S74–S79. doi: 10.2105/AJPH.2011.300502

TABLE 2—

Primary Reasons Patients Gave for Not Accepting Department of Veterans Affairs (VA) Clinic Appointments: Office of Medical Inspector Survey, 2007

Reason No. (%)
Did not perceive a need for care or clinic appointment 212 (33.0)
Were not satisfied with VA services 153 (23.8)
Did not have transportation to VA clinic 55 (8.6)
VA clinic was too far away 49 (7.6)
Wanted to solve problem by themselves 44 (6.8)
Did not have time for clinic appointment 17 (2.6)
Thought health problem would improve by itself 12 (1.9)
Could not get an appointment at the VA 7 (1.1)
All other reasons not listed above 94 (14.6)
Total 643 (100)