Table 1.

Patient approach and views toward healthcare communication (PAV-COM) Questions from the MCBS*

These next questions are about practices sometimes associated with receiving medical care. Please tell me if you always, usually, sometimes, or never do the following:
PA9.	Read about health conditions in newspapers, magazines, or on the Internet.
PA10.	Read information about a new prescription, such as side effects and precautions.
PA11.	Bring with you to your doctor visits a list of questions or concerns you want to cover.
PA12.	Leave your doctor’s office feeling that all your concerns or questions have been fully answered.
PA14.	Make sure you understand the results of any medical test or procedure.
PA15.	Talk with your doctor or other medical person about your options if you need tests or follow-up care.
Thinking about your relationship with your doctor, please tell me if the following statements always, usually, sometimes, or never happen:
PA16.	My doctor listens to what I have to say about my symptoms and concerns.
PA20.	My doctor explains things to me in terms that I can easily understand.
PA21.	I can call my doctor’s office to get medical advice when I need it.

*The two factors are approach to interactions (PA9, PA10, PA11, PA14, PA15) and views about physician’s healthcare communication (PA12, PA14, PA15, PA16, PA20, PA21).