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. 2012 Oct 2;8(6):51s–70s. doi: 10.1200/JOP.2012.000735

Table 3.

Staffing Categories and Definitions

Category Definition Figure
Staff all All staff working in all departments/specialties in the practice; includes nonphysician practitioners; does not include physicians 70
HemOnc staff All staff in the HemOnc line of business in the practice; includes nonphysician practitioners; does not include physicians 69
Nonphysician practitioner Includes nurse practitioners and physician assistants working the HemOnc line of business 71, 72
Executive staff Includes all executive and senior management staff in all departments/specialties in the practice; includes all staff who report to the physician executive or the board; also includes the physician executive; does not include department-level supervisors 73, 74
Chemotherapy administration staff Includes all staff responsible for drug purchasing, mixing, delivery to patients, and management of these processes; reported on an FTE basis; based on percentage of time all staff spend on these activities 79, 80, 88
Billing staff Includes all staff in the billing and collecting process in the practice for all departments/specialties; does not include patient financial advocates 75, 76, 89
Financial advocate Includes all staff in the patient financial advocate or financial counseling process in the practice for all departments/specialties 77, 78
Research staff Includes all staff performing clinical research and research clerical support; does not include physician research time 81, 82, 83
Laboratory staff Includes all laboratory staff employed by the practice 84, 85
Imaging staff Includes all imaging staff employed by the practice 86, 87

Abbreviations: FTE, full-time equivalent; HemOnc, hematology/oncology.