Table 10.
Correlation between the individual performance behaviours and the dimensions of performance (n = 276)
| Spearman’srhorank order non-parametric correlations | Responsiveness | Availability | Productivity | Competence | |
|---|---|---|---|---|---|
|
Individual proficiency behaviours |
Correlation |
0.856** |
0.724** |
0.235** |
0.562** |
| |
Sig (2-tailed) |
0.000 |
0.000 |
0.000 |
0.000 |
| |
N |
276 |
276 |
276 |
276 |
|
Individual adaptive behaviours |
Correlation |
0.623** |
0.659** |
0.343** |
0.643** |
| |
Sig (2-tailed) |
0.000 |
0.000 |
0.000 |
0.000 |
| |
N |
276 |
276 |
276 |
276 |
|
Individual proactive behaviours |
Correlation |
0.598** |
0.759** |
0.262** |
0.359** |
| |
Sig (2-tailed) |
0.000 |
0.000 |
0.000 |
0.000 |
| |
N |
276 |
276 |
276 |
276 |
|
Individual client-oriented behaviours |
Correlation |
0.669** |
0.537** |
0.396** |
0.449** |
| |
Sig (2-tailed) |
0.000 |
0.000 |
0.000 |
0.000 |
| N | 276 | 276 | 276 | 276 |
**Correlation is significant (Sig) at the 0.01 level (2-tailed).