Now I want you to think again about your most recent overnight stay. I would like to ask you about your impressions of your last overnight stay. I would like you to rate your experiences using the following questions.

For your last overnight visit to a hospital or long-term care facility, how would you rate the following:		Very good	Good	Moderate	Bad	Very bad
Q5018	… the amount of time you waited before being attended to?	1	2	3	4	5
Q5019	…your experience of being treated respectfully?	1	2	3	4	5
Q5020	…how clearly healthcare providers explained things to you?	1	2	3	4	5
Q5021	…your experience of being involved in making decisions for your treatment?	1	2	3	4	5
Q5022	…the way the health services ensured that you could talk privately to providers?	1	2	3	4	5
Q5023	…the ease with which you could see a healthcare provider you were happy with?	1	2	3	4	5
Q5024	…the cleanliness in the health facility?	1	2	3	4	5