Table 2.
Themes, codes, definitions, and sample statements.
| Theme | Code | Definition | Statement |
| External variables | Accessibility | Computers performance and availability; quality of the Internet connection at work | “We have old computers” (participant I1) |
| System features | Characteristics of Web 2.0 applications and exchanges | See Table 3 | |
| User support | Informatics support available at work | “We have an informatics department here. Whenever something doesn’t work, we call them and they can fix it rapidly normally” (participant A2) | |
| Technological skills | Level of skills to use computer and the Internet | “I am skilled to do what I have to do” (participant A7) | |
| Tool experience | Previous emotional experience with a Web 2.0 platform | “I could spend my whole day here. I had to stop, because it could take my whole day, I’m very interested, it could take up my whole day” (participant A3) | |
| Perceived usefulness | Facilitates knowledge transfer | Opportunity to learn and stay up-to-date through exchanges with other members of a Web 2.0 platform | “I think it might be interesting, the opening, to have contact with other people working in the same field. Especially if it’s interactive, I think that’s good too, to have access to information with an easier way than right now” (participant A1); “To have access to what is done in other organizations” (participant I3); and “To seek the others’ expertise.” (participant I6) |
| Increased quality of care | Opportunity to make changes to improve care through a Web 2.0 platform | “It can get answers to people...which may be useful in their practice” (participant A4) | |
| Allows tasks to be accomplished more quickly | Opportunity to decrease time spent to search information or to do other tasks through a Web 2.0 platform | “Why reinvent something when it already exists?” (participant R5) | |
| Perceived uselessness | Personal and organizational resistance to change | “From a management point of view, I have a concern with how clinicians will use this tool and how much time they will spend on it” (participant A6) | |
| Perceived ease of use | User-friendly | Intuitive learning of a Web 2.0 platform | “If it’s complicated, it might unmotivate me” (participant I7) |
| Timely access to information | Optimizing the time fit between an informational need and its answer through a Web 2.0 platform | “If I have a problem, I need a quick response” (participant A7) | |
| Time availability | - | Available time to learn about best practices and to search on the Internet | “Nobody has the time to do that” (participant I8) |
| Behavioral intention to use | Positive | Expected platform use | “By using it, if everything is going well, I will use it more and more often” (participant R4) |
| Negative | Unexpected platform use | “I don’t think I will go on it (participant the platform) every day” (participant I8) |