Table 4. Service outcome comparisons.
| Videophone (n = 58) | In Person (n = 70) | Mean Difference (95% Confidence interval) | |
| Average length of service (days) | BM 163.3 | 133.0 | |
| AM 163.4 | 116.7 | 46.6 (18.2–76.5) | |
| Average number of service episodes | BM 158.9 | 124.1 | |
| AM 158.7 | 114.3 | 34.3 (14.1–72.5) | |
| Average number of non-observations | BM 13.4 | 40.6 | |
| AM 13.5 | 41.0 | 27.5 (16.6–40.0) | |
| % Service episodes not observed | BM 12.2 | 31.8 | |
| AM 12.1 | 31.1 | 18.9 (12.2–25.4) | |
| Observation days lost: with permission | BM 2.0 | 30.0 | |
| AM 2.0 | 30.1 | 28.1 (19.3–40.7) | |
| Observation days lost: non-adherence | BM 5.3 | 6.4 | |
| AM 5.3 | 3.3 | 2.0 (−5.4–4.8) | |
| Observation days lost: technical problems | BM 2.0 | 0 | |
| AM 2.0 | 0 | 2.0 (1.2–3.0) | |
| Observation days lost: service provider issue | BM 2.1 | 0.8 | |
| AM 2.1 | 0.7 | 1.4 (1.2–3.0) | |
| % Patients discharged: treatment complete* | BM 57.7 | 42.8 | |
| AM 47.8 | 32.8 | 14.9 (−0.2–32.6) | |
| % Patients discharged: moved out of area* | BM 17.8 | 14.3 | |
| AM 15.3 | 23.4 | 8.1 (−2.0–5.2) | |
| % Patients discharged: to Chest Clinic mgmt* | BM 17.8 | 35.7 | |
| AM 13.7 | 39.4 | 25.7 (9.0–40.1) |
BM = before matching AM = after matching and bootstrapping.
*
Comparisons after removing 13 videophone patients who had not yet completed treatment from the sample.