Table 2.

Organisational framework for the review

					Outcomes
Patient characteristics	Intervention	Provider	Drivers / Barriers	Health Literacy	Health Literacy Outcome*	Behaviour Change	Cost Outcome
Age	Information – written, video, oral, pictures,	Doctor	Individual	Functional health literacy	Disease knowledge,	Smoking status	Intervention costs, Economic evaluation
Gender	Web based	Nurse	Language	Health related knowledge	Health related skills,	Nutrition
Ethnicity	Group self-management support, goal setting or education	Allied health	Knowledge/beliefs	Understanding	Health literacy score: TOFHLA, REALM, HALS, NVS	Alcohol use
Socio Economic Status	Individual Motivational interviewing or Coaching		Ideologies	Interactive health literacy	Change in:	Physical activity
Education level	Telephone based (eg coaching)	Educator	Experiences	Motivation	Readiness to change	Weight
Cognitive ability		Lay health worker	Medical conditions	Behavioural intentions	Attitudes
Cultural factors		Multi-disciplinary team	Social/community	Empowerment	Knowledge
Medical conditions			Environment	Critical health literacy	Patient activation
Lifestyle risks			Social support	Cognitive skills	Measures of self-efficacy
			Social norms	Social skills	Self management score
			Networks	Personal skills
			Culture/Traditions	Self-efficacy
			Health system/provider
			Accessibility
			Interpreters
			Incentives
			Continuity of care
			Time / workload
			Communication skills
			Training
			Providers no.
			Provider types
			Up-to-date verbal and written information
			Inter-sectoral