Table 1.

Mean patient ratings posted for questions on NHS Choices.

Question asked	Mean rating	Interquartile range
I would recommend this GP practice to a friend.	64.0 %	33.3–100%
I am able to get through to the practice by telephone.	4.2 out of 5 (1 is lowest, 5 is highest)	3.7–5.0
This GP practice involves me in decisions about my care and treatment.	4.1 out of 5 (1 is lowest, 5 is highest)	3.5–5.0
I am able to get an appointment when I want one.	3.6 out of 5 (1 is lowest, 5 is highest)	3.0–4.3
I am treated with dignity and respect by the staff.	4.1 out of 5 (1 is lowest, 5 is highest)	3.5–5.0