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Primary action taken to resolve identified problems (n = 125)
| Action taken | n (%) |
|---|---|
| Call/contact the physician | 86 (68.8) |
| Not resolved by end of data collection period | 14 (11.2) |
| Talk to the patient | 13 (10.4) |
| Special authorization or other insurance forms completed/ called or insurance issue clarified | 11 (8.8) |
| Consult references | 1 (0.8) |
