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. 2012 Nov 26;12:430. doi: 10.1186/1472-6963-12-430

Table 1.

Some characteristics of telephone consultations by GPs and NPs

Call Outcome Characteristic GP NP
All
Number of calls
76333
52384
 
Mean Duration (mins)
7.15
8.74
 
SD Duration
4.41
5.31
 
Median Duration (mins)
6.07
7.93
 
IQR
5
6
 
Mean Age (years) (SD)
46.47 (30.17)
37.97 (30.05)
 
Female(%)
43513 (57.00)
30569 (58.36)
Advice Only
Number of calls
49565 (64.93)
29814 (56.91)
 
Mean Duration (mins)
7.52
9.10
 
SD Duration
4.68
5.77
 
Median Duration (mins)
6.78
8.0
 
IQR
5.12
7
 
Mean Age (years) (SD)
45.37 (29.68)
35.40 (29.04)
 
Female(%)
28704 (57.91)
17648 (59.92)
Base Visit
Number of calls
15119 (19.81)
15644 (29.86)
 
Mean Duration (mins)
6.40
8.30
 
SD Duration
3.53
4.35
 
Median Duration (mins)
5.88
7.33
 
IQR
4
4.78
 
Mean Age (years) (SD)
31.15 (26.03)
27.94 (24.31)
 
Female(%)
8362 (55.31)
8965 (57.31)
Home Visit
Number of calls
11649 (15.26)
6926 (13.22)
 
Mean Duration (mins)
6.57
8.16
 
SD Duration
4.07
5.07
 
Median Duration (mins)
6
7
 
IQR
4.2
5.58
 
Mean Age (years) (SD)
71.03 (20.62)
71.72 (22.62)
  Female(%) 6447 (55.34) 3956 (57.12)

IQR is the inter-quartile range. SD is standard deviation.