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. 2012 Oct 29;21(Suppl_1):i76–i83. doi: 10.1136/bmjqs-2012-001179

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Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions

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Illustration of the handover processes. The short double-arrows represent patients’ participation within the involved clinical microsystems and the longer arrows represent patient participation in handover processes between the microsystems.