Table II.
Perceived problems with Medicaid
| C, current Medicaid provider; A, accepted Medicaid at 1 time; N, never accepted Medicaid | Don’t know* (n) | Not problem n (%) | Minor problem n (%) | Major problem n (%) | P value |
|---|---|---|---|---|---|
| Fee reimbursement too low (n = 164) | |||||
| C | 0 | 0 (0) | 8 (20.00) | 32 (80.00) | 1.0 |
| A | 0 | 0 (0) | 7 (21.21) | 26 (78.79) | |
| N | 14 | 3 (3.90) | 9 (11.69) | 65 (84.42) | |
| Difficulty collecting from Medicaid (n = 161) | |||||
| C | 0 | 14 (35.00) | 17 (42.50) | 9 (22.50) | .0003 |
| A | 3 | 7 (24.14) | 12 (41.38) | 10 (34.48) | |
| N | 57 | 2 (6.25) | 11 (34.38) | 19 (59.38) | |
| Loss of coverage during treatment (n = 59) | |||||
| C | 4 | 14 (40.00) | 14 (40.00) | 7 (20.00) | <.0001 |
| A | 4 | 11 (39.29) | 8 (28.57) | 9 (32.14) | |
| N | 51 | 3 (8.11) | 5 (13.51) | 29 (78.38) | |
| Need for prior authorization (n = 161) | |||||
| C | 0 | 10 (25.00) | 19 (47.50) | 11 (27.50) | .001 |
| A | 0 | 5 (15.15) | 11 (33.33) | 17 (51.52) | |
| N | 24 | 4 (6.25) | 24 (37.50) | 36 (56.25) | |
| Difficulty getting billing questions answered (n = 161) | |||||
| C | 2 | 9 (23.68) | 21 (55.26) | 8 (21.05) | <.0001 |
| A | 5 | 6 (21.43) | 12 (42.86) | 10 (35.71) | |
| N | 62 | 0 (0) | 7 (26.92) | 19 (73.08) | |
| Delays in receiving payment (n = 158) | |||||
| C | 1 | 10 (27.03) | 20 (54.05) | 7 (18.92) | .0001 |
| A | 5 | 7 (25.00) | 13 (46.43) | 8 (28.57) | |
| N | 62 | 1 (4.00) | 6 (24.00) | 18 (72.00) | |
| Unruly/uncooperative behavior (n = 160) | |||||
| C | 0 | 11 (28.95) | 17 (44.74) | 10 (26.32) | <.0001 |
| A | 1 | 4 (12.5) | 14 (43.75) | 14 (43.75) | |
| N | 34 | 2 (3.64) | 17 (30.91) | 36 (65.45) | |
| Patients fail to show for appointments (n = 161) | |||||
| C | 0 | 3 (7.69) | 19 (48.72) | 17 (43.59) | <.0001 |
| A | 1 | 0 (0) | 6 (18.75) | 26 (81.25) | |
| N | 21 | 2 (2.94) | 6 (8.82) | 60 (88.24) | |
| Patients often late (n = 161) | |||||
| C | 0 | 7 (17.95) | 20 (51.28) | 12 (30.77) | <.0001 |
| A | 1 | 1 (3.13) | 9 (28.13) | 22 (68.75) | |
| N | 23 | 1 (1.52) | 8 (12.12) | 57 (86.36) | |
| Patients cancel at last minute (n = 161) | |||||
| C | 0 | 8 (20.51) | 22 (56.41) | 9 (23.08) | <.0001 |
| A | 2 | 3 (9.68) | 14 (45.16) | 14 (45.16) | |
| N | 29 | 1 (1.67) | 11 (18.33) | 48 (80.00) | |
*
Respondents who did not answer question or responded “don’t know” were recoded to missing and not included in calculations.