Table 1.
Distribution of socio –demographic characteristics of patient respondents by their percentage of level of satisfaction at selected hospitals in eastern part of Ethiopia, 2010
|
Variables |
Dissatisfied |
Satisfied |
Neutral |
Total |
X2 |
df |
P-value |
|---|---|---|---|---|---|---|---|
| No (%) | No (%) | No (%) | |||||
|
Gender |
|
|
|
|
|
|
|
| Male |
28(6.7) |
168( 40.1) |
5 |
201(46.9) |
1.19 |
1 |
0.28 |
| Female |
24(5.7) |
199(47.5) |
5 |
228(54.1) |
|||
|
Age |
|
|
|
|
|
|
|
| 18-27 |
29(6.9) |
141(33.7) |
5 |
175(40.8) |
6.02 |
4 |
0.19 |
| 28-37 |
9(2.1) |
102(24.3) |
1 |
112(26.1) |
|||
| 38-47 |
8(1.9) |
67(16.0) |
2 |
77(17.9) |
|||
| 48-57 |
3(0.7) |
25(6.0) |
1 |
29(6.8) |
|||
| ≥ 58 |
3(0.7) |
32(7.6) |
1 |
36(8.4) |
|||
|
Marital status |
|
|
|
|
|
|
|
| Single |
15(3.6) |
99(23.6) |
2 |
116(27.0) |
|
|
|
| Married |
37(8.8) |
223(53.2) |
8 |
268(62.5) |
|||
| Divorced |
0 |
18(4.3) |
0 |
18(4.2) |
|||
| Widowed |
0 |
27(6.4) |
0 |
27(6.3) |
|||
|
Educational status |
|
|
|
|
|
|
|
| Unable to read and write |
17(4.0) |
116(27.7) |
4 |
137(31.9) |
|
|
|
| Able to read and write |
1 (0.2) |
13 (3.1) |
0 |
14(3.3) |
5.1 |
6 |
0.53 |
| 1-4 |
4 (1.0) |
41 (9.8) |
1 |
46(10.7) |
|||
| 5-8 |
10(2.4) |
84 (20.0) |
3 |
97(22.6) |
|||
| 9-10 |
9 (2.1) |
36 (8.6) |
0 |
45(10.5) |
|||
| 11-12 |
6 (1.4) |
27 (6.4) |
1 |
34(7.9) |
|||
| 12+ |
5 (1.2) |
50 (11.9) |
1 |
56(13.1) |
|||
|
Occupation |
|
|
|
|
|
|
|
| Government employee |
8(1.9) |
54(12.9) |
0 |
62(14.5) |
1.70 |
6 |
0.95 |
| Merchant |
7(1.7) |
46(11.0) |
1 |
54(12.0) |
|||
| Farmer |
19(4.5) |
110(26.3) |
5 |
134(31.2) |
|||
| NGO’s |
1(0.2) |
8(1.9) |
0 |
9(2.1) |
|||
| Retired |
4(1.0) |
36(8.6) |
2 |
42(9.8) |
|||
| Daily laborer |
8(1.9) |
60(14.3) |
1 |
69(16.1) |
|||
| Student |
5(1.2) |
53(12.6) |
1 |
59(13.8) |
|||
|
Residence |
|
|
|
|
|
|
|
| Urban |
25 (6.0) |
214 (51.0) |
7 |
250(58.7) |
2.4 |
1 |
0.12 |
| Rural |
27(6.4) |
149 (35.6) |
3 |
179(41.3) |
|||
|
No. times of patients visit laboratory in this year |
|
|
|
|
|
|
|
| 1times |
11( 2.6) |
59 (14.1) |
3 |
73(17.0) |
2.9 |
3 |
0.41 |
| 2times |
10 (2.4) |
55( 13.1) |
1 |
66(15.4) |
|||
| 3times |
25( 6.0) |
222 (53) |
5 |
252(58.7) |
|||
| More than 3 times |
6 (1.4) |
31(7.4) |
1 |
38(8.9) |
|||
|
Selected Hospitals name |
|
|
|
|
|
|
|
| Bisidemo |
6(1.4) |
56(13.4) |
0 |
62(14.5) |
|
|
|
| Jugal |
18 (4.3) |
77(18.4) |
4 |
99(23.1) |
|
|
|
| Hiwot Fana |
27(6.4) |
87(20.8) |
6 |
120(28) |
|
|
|
| Dil Chora | 1(0.2) | 147(35.1) | 0 | 148(34.5) | 36.2 | 3 | 0.00 |