Before birth
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Prenatal visit by neonatologist
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Explanations: baby’s weight and capacities, breastfeeding, child's course
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Introduction of staff and department operation
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Consistency of descriptions of management
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At birth
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Briefly reassure parents about baby's condition (alive)
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Reassure father about the mother's condition
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Between delivery and first visit
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Visit mother in her room
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Provide photograph of the baby
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Interact directly with both parents, especially if clinical status of the baby is worsening
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In the NICU
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Accompany each parent on first visit
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Gentle and attentive attitude toward the baby
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Explanations: machines, alarms, child's capacities and ways of helping him
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Help parents become more autonomous progressively, gently and kindly, avoid judgments
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Suggest closeness: carrying the baby, skin-to-skin (anticipate and support these moments) |